Dispatcher

Location: Phoenix, AZ | On-SiteSchedule: Full-Time | Flexible Shifts | Rotating Weekends and Holidays Required 

Pay: $21.00–$24.00 per hour, depending on experience

About The Driver Provider

Founded in 1997, The Driver Provider is a premier provider of chauffeured transportation services for individual, corporate and event clients. Our team coordinates complex transportation operations while delivering the exceptional service our clients expect.

We are looking for professionals who communicate well, take ownership and thrive in an environment where priorities can change quickly.

Position Summary

The Driver Provider is seeking an experienced, dependable Dispatcher to join our Phoenix operations team.

Dispatchers are at the center of our daily operation, coordinating chauffeurs, vehicles and trip activity to ensure clients receive safe, reliable and exceptional service. This role requires strong judgment, attention to detail and the ability to remain calm and make sound decisions when circumstances change.

The ideal candidate is proactive, highly organized and comfortable managing multiple priorities in a fast-paced environment.

What You'll Do

• Monitor active and upcoming trips to support safe, timely and efficient daily operations
• Assign chauffeurs and vehicles based on trip requirements, availability and operational needs
• Communicate trip details, updates and expectations clearly with chauffeurs
• Monitor chauffeur timeliness and trip progress throughout the day
• Respond quickly and professionally to schedule changes, flight delays, traffic disruptions and other operational challenges
• Coordinate individual, group and event transportation
• Work closely with chauffeurs, Client Services and other operational teams to resolve issues and maintain service standards
• Provide timely support to chauffeurs and clients when operational issues arise
• Maintain accurate information within dispatch and transportation management systems
• Document operational issues and communicate appropriate information to leadership
• Assist with phone support, data entry and operational reporting as needed
• Contribute to a professional, accountable and team-oriented work environment

What We're Looking For

• Previous experience in dispatch, scheduling, logistics, transportation or a similar coordination role preferred
• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and make sound decisions in real time
• Ability to remain calm and professional in high-pressure situations
• Strong sense of ownership, reliability and accountability
• Comfortable learning and working across multiple technology platforms
• Proficiency with Microsoft Office
• Ability to work a flexible schedule, including rotating weekends and holidays

Experience in chauffeured transportation, passenger transportation, hospitality or other service-focused operations is a plus.

Compensation & Benefits

Starting pay: $21.00–$24.00 per hour, depending on experience.

The Driver Provider offers:

• Medical, dental and vision insurance
• Life insurance
• Paid training
• Paid time off
• Flexible scheduling
• Opportunities for professional growth and advancement

Join Our Team

At The Driver Provider, dispatchers play a critical role in both our operation and our clients' experience. We value people who take initiative, solve problems, support their teammates and take pride in doing excellent work.

If you are ready to bring your skills to a growing transportation company where your work makes an immediate impact, we would like to hear from you.

Apply today to join The Driver Provider.